Support
Alerts don't arrive
Open Settings in the app. It shows whether location is on while you use the app, and whether notifications are on, with a button to fix each one.
New phone
Sign in to the same Apple or Google account, open the price sheet in the app and tap Restore purchases.
Cancel a subscription
iPhone: Settings, your name, Subscriptions. Android: Google Play, your profile, Payments and subscriptions.
A story has a mistake
Tap "Report an error" at the bottom of the story. We read every report.